Who is the Data Controller?Data Controller: Los Realejos City Council CIF/NIF/NIE: P3803100A Postal address: Avenida de Canarias, 6, Los Realejos (postal code 38410) – Santa Cruz de Tenerife Telephone(s): +34 922 346 181 Email: firstname.lastname@example.org Website: https://crucesyfuegosdemayo.com/
What is the purpose of processing the data?To access and/or navigate the Los Realejos City Council website, it is not necessary to provide any data. The mandatory nature of responding to the questions posed or providing the requested data through the website is indicated by the inclusion of an asterisk () next to the question or form field. If the required data is not provided, it will not be possible to provide the requested service or functionality.* The Los Realejos City Council does not process data from minors under any circumstances, as registration as a user and the contracting of services through the website https://crucesyfuegosdemayo.com/ is only permitted for adults with full legal capacity to act in legal transactions. The Los Realejos City Council processes registered information in accordance with the following purposes:
- Clients: The data provided when registering as a user, collected through any of the contact methods or channels identified on the website (including chats or phone calls), and collected through the services of the Los Realejos City Council, are used to manage the account and services contracted by users, both technically and in terms of accounting, tax, and administrative matters, and/or to notify them of incidents or any information of interest regarding their services. For this purpose and in compliance with tax and data protection regulations, the billing data provided by users are verified by consulting the data quality service of the tax administration, and any inaccurate data are corrected. The legal basis for processing is the provision of the service or the execution of the contract.
- Promotions: The Los Realejos City Council uses the contact details provided by users to send them, through electronic or non-electronic means, information about improvements being made to the services they have contracted, and to keep them informed about news that may be of interest to them (offers and promotions), i.e., for direct marketing purposes. The Los Realejos City Council is strongly opposed to the practice of spamming: the user decides – and authorizes – whether they want to receive this type of communication when registering as a user on https://crucesyfuegosdemayo.com/ and, therefore, accepting this Policy, or by requesting such information through any of the contact methods provided on the website. The legal basis for processing is consent.
- Traffic and Location Data: The Los Realejos City Council retains data generated in the context of the provision of electronic communications services, available to the competent authorities in accordance with Law 25/2007, of October 18. This data is not used for commercial promotion purposes. The legal basis for processing is compliance with a legal obligation.
- Applicants: The data provided by those interested in working for the Los Realejos City Council is used in the employee selection processes we conduct. The legal basis for processing is consent.
- Abuse: The data provided when reporting an incident are used to analyze the case, provide the corresponding response, and prove compliance with the obligations associated with its management, as well as for defense in potential claims. The legal basis for processing is consent.
- Contact: The data received through any of the means and/or channels indicated on the website are used to contact and/or manage the communicated request or incident. Calls may be recorded to improve the quality of services and for security reasons to prove the instructions received or the information provided. The legal basis for processing is the provision of the service or the execution of the contract, and the legitimate interest of the Los Realejos City Council.
- Promotional Activities on Social Media: The data of participants in promotional actions through social media are processed solely for the purpose of conducting the corresponding promotional activity, contest, or competition, as well as for the delivery of the corresponding prize, if applicable. The legal basis for processing is consent.
- Security: Audit logs of the Los Realejos City Council’s information systems and networks are retained to maintain the security of networks, technical infrastructure, and services, and to detect or prevent abusive or fraudulent use of services. The legal basis for processing is the legitimate interest of the Los Realejos City Council.
How long do we retain the data?In compliance with the principle of limitation of the storage period, collected data will be processed solely and exclusively for the time necessary and for the purposes for which it was collected at any given time. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. The Los Realejos City Council has established different retention periods based on the type of data and the applicable purpose of its processing. The applicable periods, unless a different period is specified in the corresponding General Terms and Conditions of Contracting the respective service, are:
- Clients: Data will be retained for as long as the contractual relationship is maintained, plus an additional maximum period of 10 years after the contract’s termination, in accordance with civil, commercial, and tax law.
- Promotions: Data will be processed for the duration of the contractual relationship until the interested party objects or withdraws consent.
- Traffic and Location Data: Data will be retained for a period of 12 months.
- Contact: Data will be retained for 24 months, unless they need to be retained in a blocked state for the formulation, exercise, or defense of claims.
- Automated Publication on Social Media: Data will be processed until the user deactivates the functionality.
- Promotional Activities on Social Media: Data will be retained for 12 months, unless they need to be retained in a blocked state for the formulation, exercise, or defense of claims.
- Security: Data will be retained for 5 years, unless they need to be retained in a blocked state for the formulation, exercise, or defense of claims.